The unglamorous parts
Domains, DNS, email, workspace accounts, password management, analytics, how you show up in search. The things every company needs handled and nobody wants to own. We set them up, keep them organized, and hold them steady, so there’s one team to call instead of nine logins to remember.
We’ve been doing this work for years, usually because we noticed something while doing something else. We once logged into a client’s WordPress to set up a video page and found the whole site had been set to hide from search engines. It had been that way for four years, while they paid a designer a monthly retainer. We fixed it, and they started showing up on Google.
It keeps happening, so here’s a sampler:
- A client asked for a short video ad and it turned out there was no real website to send anyone to. We moved the domain, built the site, set up email and their Google business profile, and ran the ads. That one has happened more than once.
- Thirty terabytes of footage spread across forty hard drives, consolidated and organized before their ads could get made.
- Two companies locked out of their own domains by a previous agency. We worked the old relationship and got everything transferred cleanly.
- Three Slack workspaces, every one created by an administrator who no longer worked there. We recovered admin access, turned the departed accounts into shared inboxes, and consolidated everything down to one workspace.
- Email quietly landing in spam because SPF and DMARC records were never set. We’ve lost count of how many times we’ve fixed that one.
- A client paying for three Adobe Creative Cloud subscriptions when they needed one. Found and cancelled last week.
The tools are familiar too: Google Workspace, Microsoft 365, Slack, Zoom, HubSpot, QuickBooks, Stripe, Square, Mailchimp, Klaviyo, WordPress, Squarespace, Wix, Webflow, Shopify, Cloudflare, GoDaddy, Calendly, Notion, Airtable, Asana, Dropbox, Adobe, Figma, Canva, Vimeo, Wistia, DocuSign, Typeform, 1Password, Google Analytics, Google Ads, Meta Ads, Zapier. If your company runs on it, odds are we’ve set it up, migrated it, or cleaned it up for someone.
Most clients keep us on a monthly retainer for exactly this. We publish our pricing.